We got this chapstick in Aruba on vacation at one of the stores and our entire family has absolutely loved it. My husband ran out of his and wanted me to order some more. Shipping didn’t take long but the product is different. The label has changed and I was hoping that was the only difference with it but nope. It’s gritty and doesn’t heal your lips like it used too. Very disappointed especially because it’s quite expensive for chapstick if I’m being honest. But it worked so well I didn’t mind paying that price. Definitely will not be buying it again unless i get it from one of the stores in Aruba. If it’s good there I might have to stock up on it. Other than that, will not be buying again and do not recommend. Pretty bummed. Such a great product the first time around. Whatever changed, put it back!👏👏