Returns & Refunds
Aruba Aloe will gladly accept returns on arubaaloe.com orders within 14 days. You have 14 days from the date of purchase to return any item in your order from www.arubaaloe.com.
Securely wrap the package and send your return to the address below via Fed Ex, UPS, or insured Parcel Post from the USPS for your protection and to ensure prompt credit. Aruba Aloe is not responsible for returned articles lost during transit.
Ensure your complete contact info with your return, including your name, address, phone number, email address, and arubaaloe.com order number. Your return will be processed promptly upon its arrival.
Processing time for returns is usually 15 business days from when the return is received. Business days are Monday-Friday, excluding major holidays. We will send you an email to confirm receipt and processing of your return.
All returns will be refunded to the credit card used to process the order. Sorry, shipping and handling fees are not refundable.
Please fill out this form to process your return:
We only accept returns for items purchased through www.arubaaloe.com. If you purchased an Aruba Aloe item from a retail partner, please contact that retailer directly.